|
-
What are the situations in which you can receive a violation?
-
- Toll Evasion: when you drive through a lane without a valid E-ZPass® tag mounted in your vehicle.
- Insufficient Funds: When your account is below zero and you travel through an "E-ZPass® Only" lane.
- Class Mismatch: When the vehicle class of the tag you are using does not match that of the vehicle you are driving.
- Speeding: When you travel through the lane at a speed in excess of the posted limit.
-
I received a Toll Evasion Violation, what should I do?
-
The Toll Evasion Notice contains a lower portion that should be detached and mailed along with your payment.
-
I received a Toll Evasion Notice that I would like to dispute. What should I do?
-
Complete Section C located on the back of the Toll Evasion Notice. Mail to the following address.
E-ZPass® Customer Service Center
P.O. Box 149003
Staten Island, NY 10314-9003
You may also FAX this information to 1-718-816-0762.
-
I received a Speed Notice indication that my account will be suspended. I would like to dispute it. What should I do?
-
Your dispute must be submitted in writing to the Violations Processing Center at the following address.
E-ZPass® Customer Service Center
P.O. Box 149003
Staten Island, NY 10314-9003
You may also FAX this information to 1-718-816-0762.
You will need to identify the type of suspension, 60 Days, 180 Days or Revoked, the date and time of the occurrence and why you are disputing the Speed Suspension.
-
I have received a notice from a Collection Agency regarding unpaid tolls. What should I do?
-
You must address any questions regarding this notice directly to the Collection Agency using the number that is referenced on the notice.
-
How can I check the status of a violation?
-
Go to www.E-ZPassNY.com and click on Violations and follow the instructions. You will need your violation number and license plate number
|
|
|
