E-ZPass® is an electronic toll collection (ETC) system that allows you to prepay your tolls, eliminating the need to stop at the toll plaza. The system has three components: a toll tag, which is placed inside your vehicle; an overhead antenna, which reads the toll tag and collects the toll; and video cameras to identify toll evaders.
The E-ZPass® system maintains your usage and account balance. An account statement itemizing your toll usage and account balance will be sent to you through the mail or emailed to you. You may also check your account balance using our automated telephone system by calling 1-800-333-TOLL(8655). In addition, a driver feedback display in most toll lanes will display messages, such as "low balance," when your account reaches a pre-set threshold.
For cash/check accounts, each time the prepaid toll balance drops below the low-balance threshold amount, a "low balance" message will be displayed in most toll lanes as a reminder that the account needs to be replenished soon. Credit card accounts will be automatically charged for the replenishment amount. After the account has been established for 35 days, replenishment amounts are re-evaluated every 90 days and adjusted, if necessary, to reflect current use patterns. Replenishment amounts are calculated to equal one month of average use, based on use over the previous 90 days. Replenishment amounts can vary and timing of replenishment is not always consistent.